Shipping policy

Wearsoorma Shipping Policy

Welcome to Wearsoorma! We are committed to providing a seamless shopping experience and ensuring that your order reaches you promptly and safely. Please read our shipping policy below for important details about our shipping process.

1. Processing Time

  • Order Processing: All domestic orders are processed within 1-3 business days, and all international orders are processed within 3-5 business days. Orders are not processed on weekends or public holidays.
  • Order Confirmation: You will receive an email confirmation once your order has been placed. Once processed, you will receive another email with your tracking information.

2. Domestic Shipping (Within Canada)

  • Shipping Methods: We offer standard and expedited shipping options at checkout.
  • Estimated Delivery Time:
    • Standard Shipping: 3-7 business days
    • Expedited Shipping: 1-3 business days
  • Shipping Cost: Shipping fees will be calculated at checkout based on your order size and destination.

3. International Shipping

  • Shipping Methods: We ship internationally using reliable courier services.
  • Estimated Delivery Time: 7-14 business days, depending on the destination.
  • Shipping Cost: International shipping rates are calculated at checkout based on weight, size, and destination.
  • Customs & Duties: Please note that international customers are responsible for any customs fees, import duties, and taxes that may apply to their order. These charges are determined by your local customs authority and are not included in our shipping fees.

4. Shipping Confirmation & Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment.

5. Delays and Issues

  • While we strive to meet delivery estimates, shipping times may be affected by factors beyond our control, such as carrier delays, customs processing, and unforeseen weather conditions. If your order is significantly delayed, please contact us, and we will do our best to assist you.
  • In case of any shipping issues, such as damaged or lost packages, please reach out to our support team at contact@wearsoorma.com, and we will work with the carrier to resolve the matter.

6. Shipping Restrictions

  • We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations.

7. Changes to Shipping Address

  • If you need to update your shipping address after placing your order, please contact us as soon as possible at contact@wearsoorma.com. Address changes cannot be guaranteed after the order has been processed and shipped.

8. Returns & Exchanges

  • For details on returns and exchanges, please refer to our return policy.

9. Contact Us

For any questions about shipping, please contact us at contact@wearsoorma.com. Our team is happy to assist you with any concerns.

Thank you for shopping with Wearsoorma. We appreciate your support and trust in our brand!